FAQ
Frequently Asked Questions
General Information
Services & Technology
Payments & Memberships
Car Wash Process & Safety
Local & Environmental Commitment
General Information
What are the hours of operation?
What is the Brite Brothers Wash Club?
The Brite Brothers Wash Club is a monthly membership plan that gives you unlimited washes for a low monthly fee. Wash any day of the week—it's less than $2 a day!
How do I sign up for the Brite Brothers Wash Club?
When will I be billed for my membership?
What happens if I get a new license plate or car?
You can update your vehicle information online by managing your membership, or simply visit one of our locations for assistance.
How do I cancel my plan?
You can easily cancel your membership online or by speaking with an employee at one of our locations.
What happens when I cancel my unlimited plan?
Once you cancel your plan, you will no longer be billed for the membership.
How many times can I wash my car with a membership?
Members can wash their cars every day as part of their membership.
Services & Technology
Are Brite Brothers Car Wash vacuums free?
Yes! All guests have access to free vacuum use after their wash.
Are electric cars safe in your tunnel?
Absolutely! It’s completely safe for electric cars to go through our wash tunnel.
Does Brite Brothers Car Wash use safe chemicals for my car?
Yes! We only use the highest quality chemicals, safe for your car, and designed to enhance the vehicle’s exterior.
How long does a wash take?
Can I stay in my car during the wash?
Payments & Memberships
What forms of payment do you accept?
We accept debit and credit cards. Cards accepted include Visa, MasterCard, and American Express.
Can I use my membership at all Brite Brothers locations?
Yes! Your membership works at all Brite Brothers locations.
Can I manage my membership online?
Yes! You can easily manage your membership, payments, and settings online.
Do you offer any discounts for extra cars?
Car Wash Process & Safety
Does Brite Brothers Car Wash scratch cars?
No, our Neoglide fabric prevents dirt and debris from sticking, making it safe and gentle on your car’s paint.
Do you close on bad weather days?
Our closure depends on safety. If conditions (like ice or snow) make the lot unsafe, we will temporarily close until it’s safe again.
Does Brite Brothers Car Wash offer a touchless option?
No, we do not have a touchless wash. However, we use a brushless process with soft foam fingers and mild cleaners for a safe, gentle wash.
Will my vehicle fit in your car wash?
We cannot accept vehicles with lower ground clearance than 4.5 inches, tires wider than 13 inches, or over 7’4” tall. We also do not accept dually trucks or vehicles with ladders.
Will a cracked windshield be safe in your wash?
While you can wash your car with a cracked windshield, be aware that damage could expand with temperature changes. It's best to repair any cracks or chips as soon as possible.
Local & Environmental Commitment
What makes your car wash eco-friendly?
We use biodegradable soaps that are tough on dirt but gentle on the environment. Our entire process is designed to minimize environmental impact while delivering a spotless clean.
Are your cleaning products safe for local ecosystems?
Yes! We use biodegradable, non-toxic cleaning agents, meaning they break down naturally and won’t harm nearby waterways or wildlife.
Is an eco-friendly car wash as effective as a traditional one?
Absolutely. Our systems are engineered to be both sustainable and powerful, ensuring your car leaves shining clean without compromising on environmental responsibility.
